KVKK Disclosure Statement

This clarification text has been prepared by Arzum Shop as the data controller, within the scope of Article 10 of the Personal Data Protection Law (KVKK) no. 6698.

1. Identity of the Data Controller

Title: Arzum Shop
Address: Istanbul, Turkey
Website: arzumshop.com.tr

2. Processed Personal Data

When you visit our site and make a purchase, the following personal data may be processed:

  • Name, surname
  • Email address
  • Phone number
  • Delivery and billing address
  • IP address and cookie data
  • Order and payment information

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Execution of order and delivery processes
  • Providing customer services and support
  • Fulfilling legal obligations
  • Performing invoicing and accounting operations
  • Sending marketing and campaign notifications (with your explicit consent)
  • Site security and fraud prevention

4. Transfer of Personal Data

Your personal data may be shared with cargo and logistics companies, payment infrastructure providers, legal authorities, and business partners with whom we cooperate, within the framework of Articles 8 and 9 of the KVKK. Data transfer abroad will only be carried out with your explicit consent.

5. Method and Legal Basis for Collecting Personal Data

Your personal data is collected via our website, email, phone, and order forms. The legal bases for processing are as follows:

  • Establishment and performance of a contract (KVKK Art. 5/2-c)
  • Fulfillment of a legal obligation (KVKK Art. 5/2-ç)
  • Legitimate interest (KVKK Art. 5/2-f)
  • Explicit consent (KVKK Art. 5/1)

6. Rights of the Personal Data Subject

In accordance with Article 11 of the KVKK, you have the following rights:

  • To learn whether your personal data is being processed
  • To request information if it has been processed
  • To learn the purpose of processing and whether it is used in accordance with its purpose
  • To know the third parties to whom it has been transferred domestically or abroad
  • To request rectification if it is incomplete or incorrectly processed
  • To request its deletion or destruction
  • To object to a negative outcome arising from the processing of your data solely through automated systems
  • To demand compensation for damages if you suffer losses due to unlawful processing

7. Application Method

To exercise your rights, you can send an email to info@arzumshop.com.tr or apply in writing to our company address. Your applications will be concluded within a maximum of 30 days.

Last updated: July 2026